Forklift Service & Support
Trust in Every Step — R&D to After-Sales.
Led by industry veterans with global forklift experience. From expert R&D and robust manufacturing to rigorous quality testing, seamless global delivery, and lifetime after-sales support — we ensure maximum uptime for your operations.
Expert R&D & Technical Team
Our R&D team is led by industry veterans: founder is a former Linde executive, and our Technical Director previously engineered at Heli and Hangcha with over 20 years of development experience. Every product is designed to meet high-performance standards.
After-Sales: Warranty & Support
One year or 2,000 working hours warranty (whichever comes first), covering key components. Dedicated 24/7 online technical support with separate spare parts warehouse ensuring timely replacement and long-term availability.
Global Network & Partnership
20+ years of global shipping experience with complete export documentation. Our dedicated dealer network team provides marketing materials, technical documentation, and committed partnership support worldwide.
Request Maintenance or Spare Parts
Submit a service ticket and our technical support team will respond within 4 hours. Every request is tracked and assigned a dedicated case engineer.
Your Partnership Journey
Trust in Every Step. From expert R&D to robust manufacturing, rigorous quality testing, seamless global delivery, and lifetime after-sales support.
1. R&D
Expert Development & Technical Team
Our R&D team is led by industry veterans: founder is a former Linde executive, and our Technical Director previously engineered at Heli and Hangcha with over 20 years of development experience. Every product is designed to meet high-performance standards.
2. Production
Robust Supply Chain & Manufacturing
Components from top-quality suppliers mirroring Hangcha/Heli systems. Large-scale production ensures fast fulfillment and consistent quality. Separate warehouses for production parts and after-sales spare parts.
3. Quality Testing
Rigorous Pre-Delivery Inspection
Comprehensive testing includes load lifting, climbing, traction, hydraulics, and braking performance. Every forklift leaving our factory is safe, reliable, and ready for operation.
.webp)
4. Delivery
Seamless Logistics & Documentation
20+ years of experience exporting forklifts worldwide. Complete export paperwork and logistics support ensure smooth and predictable delivery, fully compliant with local regulations.
5. After-Sales
Continuous Support Worldwide
One year or 2,000 working hours warranty covering key components. Dedicated support groups provide 24/7 online technical assistance. Pre-stocked spare parts minimize downtime.